FAQ

Welcome to the Ultimate Print Sdn Bhd FAQ page, where we address common questions and provide clarity on our printing services. If you have a question that isn’t answered here, feel free to reach out to our customer support team for assistance.

1. What types of printing services does Ultimate Print Sdn Bhd offer? At Ultimate Print Sdn Bhd, we offer a wide range of printing services, including business cards, flyers, brochures, posters, banners, booklets, and more. Whether you need digital or offset printing, we’ve got you covered.

2. How can I place an order with Ultimate Print Sdn Bhd? Placing an order with us is easy! Simply visit our website, select the desired printing product, customize your options (quantity, paper type, etc.), upload your artwork, and proceed to checkout. If you need assistance, our customer support team is here to help.

3. What file formats do you accept for printing? We accept a variety of file formats, including PDF, JPG, PNG, EPS, AI, and PSD. For best results, we recommend submitting high-resolution files with a minimum DPI of 300.

4. Can I request a sample of my printed product before placing a full order? Yes, we offer the option to request a printed sample before placing a full order. This allows you to review the quality and accuracy of the print job before proceeding with production.

5. What is the typical turnaround time for printing orders? Turnaround times vary depending on the complexity of the project and the quantity ordered. We strive to complete most orders within 3-5 business days. Rush options are also available for expedited production.

6. Do you offer design services? Yes, we offer professional design services to help bring your vision to life. Whether you need assistance with creating a new design or refining existing artwork, our team of graphic designers is here to help.

7. Can I track the status of my order? Yes, once your order is placed, you will receive a confirmation email with tracking information. You can use this information to track the status of your order from production to delivery.

8. What payment methods do you accept? We accept a variety of payment methods, including credit/debit cards, PayPal, and bank transfers. Payment is required in full before production begins.

We hope this FAQ page has provided helpful information about our printing services. If you have any further questions, please don’t hesitate to contact us. Thank you for choosing Ultimate Print Sdn Bhd!